Contact Us
We're here to answer your questions and support your Health Journey
Welcome to CSTwithNarayani. Whether you're ready to book your first session, have questions about Craniosacral Therapy, or need assistance with an existing booking, we're here to help.
Get in Touch
Best for: General inquiries, detailed questions, document sharing
Response time: Within 24 hours on business days
Best for: Quick questions, appointment confirmations, urgent matters
WhatsApp preferred for faster response
Business Hours & Availability
| Day | Availability |
|---|---|
| Monday - Saturday | 9:00 AM - 6:00 PM |
| Sunday | By Appointment Only |
| Public Holidays | Closed (Emergency consultations may be arranged) |
Service Locations
🏥 Pune (Primary Location)
Areas Covered:
- PCMC
- Loni Kalbhor
- Hadapsar
- Akurdi
- Vimaan Nagar
Special Partnership:
Dr. Mulay Super Speciality Hospital
BT Kawade Road, Pune
📍 Sangli
Frequency: Monthly visits
Schedule: Dates announced in advance
Collaboration: Dr. Sharma (Pediatric Specialist)
Contact us for upcoming Sangli camp dates
📍 Satara
Frequency: Monthly visits
Schedule: Dates announced in advance
Collaboration: Holistic Wellness Center
Contact us for upcoming Satara camp dates
🏠 Home Visits Available
We provide home CST sessions on a case-by-case basis across all service locations. Home visits are particularly beneficial for:
- Clients with mobility challenges
- Post-surgical recovery patients
- Pregnant women in advanced stages
- Children with special needs
- Elderly clients
Additional travel charges may apply. Please inquire when booking.
Reach Out Through Social Media
You can reach out to us on LinkedIn, Instagram as well as our WhatsApp. Stay connected with wellness tips, CST insights, client stories, and updates about our services
What to Include in Your Message
To help us assist you better, please include the following information when contacting us:
- Your full name and age
- Contact number and email
- Preferred location (Pune/Sangli/Satara or home visit)
- Primary health concern or reason for seeking CST
- Preferred dates and times
- Any urgent health considerations
- Your name and previous booking reference (if available)
- Nature of your inquiry (rescheduling, follow-up, questions, etc.)
- Current booking details if relevant
- Your name, qualification, and organization
- Nature of collaboration inquiry
- Contact details and preferred communication method
- Brief description of potential partnership
- Your name and organization
- Purpose of inquiry
- Deadline or timeframe (if applicable)
Frequently Asked Questions
Q: How quickly will I receive a response?
A: We aim to respond to all inquiries within 24 hours on business days (Monday-Saturday). WhatsApp messages typically receive faster responses. For urgent matters, please call directly.
Q: Can I book a session directly through this contact page?
A: While you can initiate a booking request via email or phone, final booking confirmation requires payment through our website at https://cstwithnarayani.com. We'll guide you through the process.
Q: What languages do you communicate in?
A: We communicate in English, Hindi, and Marathi. Please feel free to contact us in the language you're most comfortable with.
Q: Do you offer phone or video consultations?
A: Initial consultations and follow-up discussions can be conducted via phone or video call. However, CST sessions themselves must be conducted in person, as they require hands-on treatment.
Q: How far in advance should I book?
A: We recommend booking at least 3-7 days in advance, especially for weekend slots. For Sangli and Satara locations, book as soon as monthly dates are announced, as slots fill up quickly.
Q: What if I need to cancel or reschedule?
A: Please refer to our Cancellation & Refunds Policy for detailed terms. Generally, contact us as soon as possible—the earlier you notify us, the more flexible we can be. See our policy page for specific timeframes and refund structures.
Q: Can family members attend the session with me?
A: For pediatric clients (under 16), a parent or guardian must be present. For adult clients, we generally recommend sessions be conducted one-on-one for optimal therapeutic benefit, but accommodations can be made for special circumstances.
For Technical Website Issues
If you're experiencing technical difficulties with our website, booking system, or payment processing:
- Email us at connect@cstwithnarayani.com with "Website Issue" in the subject line
- Describe the problem in detail (what you were trying to do, error messages, etc.)
- Include your browser type and device information
- Attach screenshots if possible
We'll work with our technical team to resolve the issue promptly and assist you with your booking through alternative means if necessary.
Feedback and Testimonials
We value your feedback and love hearing about your Health Journey. If you'd like to:
- Share your experience: Email us your story or testimonial
- Provide feedback: Help us improve our services with your suggestions
- Leave a review: We appreciate reviews on our social media platforms
All testimonials are shared only with explicit written consent. Your privacy is always protected.
Professional Inquiries
For Healthcare Professionals
If you're a doctor, hospital, wellness center, or healthcare professional interested in:
- Referring patients for CST treatment
- Establishing a collaboration or partnership
- Learning more about CST integration with conventional medicine
- Hosting a CST workshop or camp
Please email us at connect@cstwithnarayani.com with "Professional Inquiry" in the subject line. We'll schedule a dedicated consultation to discuss potential collaboration.
For Media and Press
For media inquiries, interview requests, or press releases, please contact us at connect@cstwithnarayani.com with "Media Inquiry" in the subject line. Please include your deadline and publication/platform information.
Emergency Situations
- Call emergency services immediately (dial 108 or 112 in India)
- Visit the nearest hospital emergency department
- Contact your primary physician
CST can support your recovery after medical stabilization, but it is not a substitute for urgent medical intervention.
Privacy and Confidentiality
All communications with CSTwithNarayani are treated with strict confidentiality. Your personal and health information is protected under our Privacy Policy. We will:
- Never share your contact information with third parties
- Use your information only for providing services and responding to inquiries
- Maintain secure storage of all communications
- Respect your communication preferences
For full details, please review our Privacy Policy.
Office Information
CSTwithNarayani
Registered Therapist: Ms. Narayani Mhetre
Registration No:(PACT) 1356
Professional Affiliation: Pacific Association of Craniosacral Therapists
Specialization:Advanced CST with Specialization in Fascia
Primary Location: Pune, Maharashtra, India
Website: https://cstwithnarayani.com
We Look Forward to Hearing From You
Whether you're taking your first step toward healing or continuing your wellness journey, we're here to support you.
Start Your Health Journey